Emergencies

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Contact Us

We hope our website will answer many of your questions, but we understand that sometimes there is no substitute for speaking directly with a person when you have questions or concerns. If you can’t find what you are looking for in the contacts below, please call the appropriate hospital between 8 a.m. and 5 p.m. on weekdays, and our operators will help direct your call.

Our Small Animal Hospital treats cats and dogs
Phone:  573-882-7821
Fax: 573-884-7563

Our Equine Hospital treats horses, mules and donkeys
Phone: 573-882-3513
Fax: 573-884-0173

Our Food Animal Hospital treats fiber and food animals
Phone: 573-882-6857
Fax: 573-884-0173


Schedule an appointment

To schedule an appointment, please call between 8 a.m. and 5 p.m. Monday through Friday.

Small Animal Hospital (cats and dogs): 573-882-7821
Equine Hospital (horses, mules and donkeys): 573-882-3513
Food Animal Hospital (fiber and food animals): 573-882-6857


Evening and weekend medical emergencies

We provide emergency medical care 24 hours a day, seven days a week. From 5 p.m. until 8 a.m. weekdays, or any time on weekends or holidays, please call us at 573-882-4589.

Additional information can be found on our Emergency Services page.


Questions about your hospitalized animal

The veterinary student assigned to your animal’s care will contact you by telephone on a daily basis while your animal is in the hospital. You may want to discuss the best time and phone number for the call, if you prefer a different form of communication such as email, or if you would rather be contacted less often. If at any time you do not feel that communication with the veterinary student is sufficient, you are welcome to ask that the attending veterinarian contact you directly.

If you have not heard from us regarding your animal’s progress, feel free to call the appropriate hospital. It is helpful if you can provide the operator with the names of the veterinary student and attending veterinarian providing your animal’s care.

Small Animal Hospital (cats and dogs): 573-882-7821
Equine Hospital (horses, mules and donkeys): 573-882-3513
Food Animal Hospital (fiber and food animals): 573-882-6857


Questions about your animal’s care after your VHC appointment

Often, these questions can be answered by referring to the written discharge instructions sent home with you after your visit. If you have misplaced these instructions, you can either find them via the VHC Client Portal, or you can call the appropriate hospital and ask that these instructions be re-sent by mail, fax or email.

If you have a non-emergency question about changes in your animal’s condition, please call the appropriate hospital between 8 a.m. and 5 p.m. weekdays and ask to speak with either the veterinary student or attending veterinarian who provided your animal’s care, or with the veterinary technician assigned to the service that provided your animal’s care. The name of the student and attending veterinarian can be found on your written discharge instructions.

Often, our students and veterinarians are tied up providing care to other patients. You may be asked to leave a contact number where you can be reached later in the day. You should also be aware that our students rotate between different hospital services and our veterinarians rotate between teaching and service responsibilities. Therefore, your call may be returned by someone you have not met from the same hospital service. Rest assured, the person returning your call will have access to all of your animal’s medical records and can track down any necessary information to address your concerns.

If your question is regarding a medical emergency, please let the operator know when you call.

Outside of normal business hours, please call our emergency line at 573-882-4589.

Small Animal Hospital (cats and dogs): 573-882-7821
Equine Hospital (horses, mules and donkeys): 573-882-3513
Food Animal Hospital (fiber and food animals): 573-882-6857

After-hours emergencies: 573-882-4589


Obtaining your animal’s medical records or laboratory test results

You may access your animal’s laboratory test results and discharge instructions via our online VHC Client Portal or by contacting our medical records department at the numbers provided below. Although there is no charge for records accessed via the Client Portal, there may be a small fee for printed copies sent through our records department. Records, including laboratory results, will always be provided free of charge to your animal’s regular veterinarian.

Small Animal Hospital (cats and dogs): 573-882-7821
Equine Hospital (horses, mules and donkeys): 573-882-3513
Food Animal Hospital (fiber and food animals): 573-882-6857


Billing questions

You may pay your bill online, in person or by phone. To pay online, please go to https://vhc.missouri.edu/pay-your-bill-online/.

If you prefer to pay over the telephone, please contact the appropriate hospital:

Small Animal Hospital (cats and dogs): 573-882-7821
Equine Hospital (horses, mules and donkeys): 573-882-3513
Food Animal Hospital (fiber and food animals): 573-882-6857

For questions regarding the bill for your dog or cat, please call 573-882-7821. For questions regarding equine or food animal patients, call 573-882-1594.


Request a prescription refill

Only VHC patients may fill prescriptions at our pharmacy. Refill requests can be made online or by calling 573-882-7634.


Tell us about your visit to the VHC

We welcome your feedback regarding your visit to the VHC. You may wish to complete our client satisfaction survey to let us know about your experience with our facilities, staff, students or faculty.

If you prefer to share comments by phone, please call the appropriate hospital:

Small Animal Hospital: 573-882-7821
Equine Hospital: 573-882-3513
Food Animal Hospital: 573-882-6857

You may also mail your feedback to:

Veterinary Health Center
900 E. Campus Drive
Columbia, MO 65211

We would also love to hear about why you brought your animal to the VHC and how it’s doing today. With your permission, some of these stories may be shared on our website.

Sometimes our clients tell us they would like to send a thank-you note to the students, technicians or attending veterinarian who provided care to their animal. We love to get these notes, which always make our day! Please address your note to the appropriate student or staff member and mail them to 900 E. Campus Drive, Columbia, MO 65211.


Talk with our veterinary social worker for support

The Veterinary Health Center offers support services to those facing difficult decisions regarding their animal’s care or coping with the loss of a pet.

To schedule a time to speak with our veterinary social worker, contact Dana Barattin, MSW, at 573-823-9405 or CVMGriefSupport@missouri.edu.


Support the VHC with a donation

You can partner with us to make a positive difference in the lives of animals and people. Tax-deductible monetary donations are gratefully accepted, and may be made in memory or in honor of special animals or people.

Your donation can be made in support of the Veterinary Health Center, the College of Veterinary Medicine or a specific fund. These funds include those that support specific hospital needs, enable research related to a given animal species or disease condition, or help provide treatment for animals whose owners lack the ability to pay for life-saving care.

Learn more about opportunities to support the VHC.

You may donate online, by telephone at 888-850-2357 or by mail:

Attn: Director of Advancement
MU College of Veterinary Medicine
W210 Veterinary Medicine Building
Columbia, MO 65211


Employment opportunities

Please visit the University of Missouri Human Resources page for the most up-to-date information on VHC vacancies.


Our academic department: Veterinary Medicine and Surgery

If you have a question about our academic unit, the Department of Veterinary Medicine and Surgery, call 573-882-1807 or email mucvmvmsadmin@missouri.edu.


Media inquiries

Please contact Tracey Berry, director of communications, at 573-884-2215 or berryt@missouri.edu.


Questions or suggestions about our website

Please contact our webmaster.


Clients

  • Client Information
  • Make an Appointment
  • FAQs
  • Columbia Resources: Ways to Refresh While You Wait
  • Client Billing
  • Client Portal
  • Client Portal Instructions
  • Pay Your Bill Online
  • CareCredit
  • Pharmacy Services
  • Clinical Trials
  • RDVM Portal
  • Client Satisfaction Survey
  • Client Support
  • Touring the VHC
  • Our Columbia Location
  • Lodging
  • Contact Us

Contact

Small Animal Hospital
573-882-7821; After Hours: 573-882-4589
Regular hours: M-F, 8 a.m. to 5 p.m.
Emergencies: Daily, 8 a.m. to 10 p.m.

 

Equine Hospital
573-882-3513; After Hours: 573-882-4589
Regular hours: M-F, 8 a.m. to 5 p.m.
Emergencies: Open 24 hours a day

 

Food Animal Hospital
573-882-6857; After Hours: 573-882-4589
Regular hours: M-F, 8 a.m. to 5 p.m.
Emergencies: Open 24 hours a day

Our Location

900 E. Campus Drive, Columbia, MO Veterinary Medical Teaching Hospital

Giving to the VHC

The MU Veterinary Health Center is a leader in animal disease diagnosis, patient care and education. Individuals and corporations from all over the world are making a difference every day by providing support for our facilities, programs, students and faculty.

Learn how you can help us continue provide the most cutting-edge, compassionate care.
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