We hope our website will answer many of your questions, but we understand that sometimes there is no substitute for speaking directly with a person when you have questions or concerns. If you can’t find what you are looking for in the contacts below, please call the appropriate hospital between 8 a.m. and 5 p.m. on weekdays, and our operators will help direct your call.
Our Small Animal Hospital treats cats and dogs
Our Equine Hospital treats horses, mules and donkeys
Our Food Animal Hospital treats fiber and food animals
We provide emergency medical care 24 hours a day, seven days a week. From 5 p.m. until 8 a.m. weekdays, or any time on weekends or holidays, please call us at 573-882-4589.
Additional information can be found on our Emergency Services page.
The veterinary student assigned to your animal’s care will contact you by telephone on a daily basis while your animal is in the hospital. You may want to discuss the best time and phone number for the call, if you prefer a different form of communication such as email, or if you would rather be contacted less often. If at any time you do not feel that communication with the veterinary student is sufficient, you are welcome to ask that the attending veterinarian contact you directly.
If you have not heard from us regarding your animal’s progress, feel free to call the appropriate hospital. It is helpful if you can provide the operator with the names of the veterinary student and attending veterinarian providing your animal’s care.
Often, these questions can be answered by referring to the written discharge instructions sent home with you after your visit. If you have misplaced these instructions, you can either find them via the VHC Client Portal, or you can call the appropriate hospital and ask that these instructions be re-sent by mail, fax or email.
If you have a non-emergency question about changes in your animal’s condition, please call the appropriate hospital between 8 a.m. and 5 p.m. weekdays and ask to speak with either the veterinary student or attending veterinarian who provided your animal’s care, or with the veterinary technician assigned to the service that provided your animal’s care. The name of the student and attending veterinarian can be found on your written discharge instructions.
Often, our students and veterinarians are tied up providing care to other patients. You may be asked to leave a contact number where you can be reached later in the day. You should also be aware that our students rotate between different hospital services and our veterinarians rotate between teaching and service responsibilities. Therefore, your call may be returned by someone you have not met from the same hospital service. Rest assured, the person returning your call will have access to all of your animal’s medical records and can track down any necessary information to address your concerns.
If your question is regarding a medical emergency, please let the operator know when you call.
Outside of normal business hours, please call our emergency line at 573-882-4589.
After-hours emergencies: 573-882-4589
You may access your animal’s laboratory test results and discharge instructions via our online VHC Client Portal or by contacting our medical records department at the numbers provided below. Although there is no charge for records accessed via the Client Portal, there may be a small fee for printed copies sent through our records department. Records, including laboratory results, will always be provided free of charge to your animal’s regular veterinarian.
You may pay your bill online, in person or by phone. To pay online, please go to http://vhc.missouri.edu/pay-your-bill-online/.
If you prefer to pay over the telephone, please contact the appropriate hospital:
For questions regarding the bill for your dog or cat, please call 573-882-7821. For questions regarding equine or food animal patients, call 573-882-1594.
We welcome your feedback regarding your visit to the VHC. You may wish to complete our client satisfaction survey to let us know about your experience with our facilities, staff, students or faculty.
If you prefer to share comments by phone, please call the appropriate hospital:
You may also mail your feedback to:
Veterinary Health Center
900 E. Campus Drive
Columbia, MO 65211
We would also love to hear about why you brought your animal to the VHC and how it’s doing today. With your permission, some of these stories may be shared on our website.
Sometimes our clients tell us they would like to send a thank-you note to the students, technicians or attending veterinarian who provided care to their animal. We love to get these notes, which always make our day! Please address your note to the appropriate student or staff member and mail them to 900 E. Campus Drive, Columbia, MO 65211.
You can partner with us to make a positive difference in the lives of animals and people. Tax-deductible monetary donations are gratefully accepted, and may be made in memory or in honor of special animals or people.
Your donation can be made in support of the Veterinary Health Center, the College of Veterinary Medicine or a specific fund. These funds include those that support specific hospital needs, enable research related to a given animal species or disease condition, or help provide treatment for animals whose owners lack the ability to pay for life-saving care.
Learn more about opportunities to support the VHC.
You may donate online, by telephone at 888-850-2357 or by mail:
Attn: Director of Advancement
MU College of Veterinary Medicine
W210 Veterinary Medicine Building
Columbia, MO 65211
Please visit the University of Missouri Human Resources page for the most up-to-date information on VHC vacancies.
Please contact Tracey Berry, director of communications, at 573-884-2215 or firstname.lastname@example.org.
Please contact our webmaster.